Security policies

Launchable is a multi-tenant SaaS. Data is sent from a customer's site to Launchable.

✕

This document covers frequently asked questions related to information security (infosec).

Security

Does Launchable maintain a written security plan or other security governance?

Yes, we do. We can furnish details upon request.

Does Launchable hold any security certifications?

Launchable is SOC 2 Type 1 compliant as of August 2023.

We also utilize AWS as our cloud provider, who maintains SOC 2 Type 2, ISO 27001, and ISO 27017.

Is access to personal information limited only to those individuals who need access to the information to perform the services?

Yes. Access controls are specifically granted only to individuals whose job function requires it.

Where do you run your AI models?

We currently use OpenAI as LLM provider. Their privacy policy and data protection are in line with ours. They are used to summarize test failures, group failures together, and for some customers, also for selecting tests that are relevant to changes.

We also train & run various regression models on our compute, which currently run on AWS.